Lowe's Home Improvement

An afterwork stroll through the Raynham store led me to the appliance department to search, once again, for a new refrigerator. I asked a younger man in a Lowe's apron for someone to help me. "I can help," he said. Of course I was thinking, "he won't know what I am looking for." I could not have been more incorrect! Not only did he know, he walked me to every counter-depth refrigerator in the area and explained the features. He then priced out the ones I liked, showed me the matching ranges and gave me all the pricing information, sale information and warranty and delivery information as well. And all with a smile and a brilliant attitude! Thank you to the management of this store for hiring such wonderful help. His name is Chris (last name withheld) and he is quite an asset to your business. My new appliances will be delivered this week and I thank Chris for finding the perfect ones to fit my needs and my style. Please reward him with some kind of bonus!

Last week alone I spent $700 here. Went to replace two Craftsman tools. One said they had eight but they were stolen. I was willing to pay the upcharge as mine was $8 in the new one was $22. The manager did not come over, Matt did and refused to cover tool even tho I would pay difference. I guess HD will get my cash over a 8$ transaction. Sad

Went into this Lowe's yesterday 11/15 took me forever to find somebody in the building to get me help and when I finally did took them forever to try and find someone to cut blinds for me and couldn't out of the entire store not one person knew how to cut blinds which I find ridiculous! Only reason why I give two stars is because they had what I needed in stock.

I will never purchase ANY of my appliances from lowes again. I bought a dishwasher, made an appointment with my plumber to install it and when they came and hooked it up, it gushed out water. tried to return to the store and because it had been 7 days, they told me they would not accept it. we just finished building a home and spent tens of thousands of dollars at the store. but they will NEVER get my business again.

Horrible customer service, ordered a refrigerator that arrived Sunday. The day before labor day. On Tuesday wen I unwrapped refrigerator to put handles on I noticed it was dented. The rude lady I spoke to gave me the delivery team number to wich referred me to the lowes protection team. What a joke that was. They called the store to " get someone to help me " to wich they tell me if I don't have a lowew card they can't replace it out of 48hours? Place is a joke